Providing tools and resources to support providers in securing reimbursement is what we’re committed to doing at Axogen. Here’s some of what you need to know.

experienced coding assistance

To assist your office or facility, Axogen provides experienced coding assistance and Coverage Access Services through our consulting partner, Musculoskeletal Clinical Regulatory Advisers, LLC (MCRA).

The staff at MCRA is experienced in working with Utilization Review Accreditation Commission Standards and Patient Protection and Affordable Care Act Criteria. They are available in real time to assist with:

  • Answering questions related to CPT and ICD-10 codes
  • Claim submission guidance
  • Benefits verification
  • Pre-authorization and pre-determination requests
  • Pre-authorization denial appeals

Professional coders are available Monday through Friday from 8:30 a.m. until 7:00 p.m. EST.

reach out by phone

Our dedicated Avance® Nerve Graft–Axogen Call Center phone number is

reach out by email

Please email the Support Call Center at

Reimbursement reference materials

avance® nerve graft reimbursement guide

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axoguard nerve connector® reimbursement guide

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breast neurotization reimbursement guide

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neuroma & post-amputation reimbursement guide

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neuroplasty & tendon reimbursement guide

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oral maxillofacial/ head & neck reimbursement guide

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outpatient facilities reimbursement rates update

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connect with a nerve rep

There’s only a short form between you and our nerve product team who can help you get more information about our nerve repair solutions.