Reimbursement
We’re here to support you with expertise and
information throughout the reimbursement process.
Intended for U.S. healthcare professionals only
Experienced coding assistance
To assist your office or facility, Axogen provides experienced coding assistance and Coverage Access™ Services through our consulting partner, Musculoskeletal Clinical Regulatory Advisers, LLC (MCRA).
The staff at MCRA is experienced in working with Utilization Review Accreditation Commission Standards and Patient Protection and Affordable Care Act Criteria. They are available in real time to assist with general guidance on:
- Providing guidance on CPT and ICD-10 codes (subject to payer-specific requirements)
- Claim submission guidance
- Benefits verification
- Assisting with payer-specific pre-authorization and pre-determination requests
- Pre-authorization denial appeals
MCRA is available Monday through Friday from 8:30 a.m. until 7:00 p.m. EST.
Connect by phone
Dedicated call center: 1-800-361-2245
Connect by email
Support call center email:
axogen@mcra.com
Reimbursement reference materials
For reference only
Contact our Health Economics Reimbursement Team for more information
*Indicates required field.
Fill out the form below and someone from the Health Economics Reimbursement Team will get back to you as soon as possible.